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OrnamentShop Phone Numbers and Emails

Customer Service Number:

  • (513) 816-1834
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OrnamentShop Email:

Customer Service
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OrnamentShop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • OrnamentShop Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call OrnamentShop is 5138161834.

  • The longest wait times are on Monday and Tuesday, while the shortest are on Saturday and Friday. The average call time is 1 minute.

  • People call OrnamentShop mainly because of product/ service, request for information, shipping and delivery.

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PissedConsumer Club

Contact Information

OrnamentShop Website:

OrnamentShop Help Center:

Corporate Office Address:

Ornament Shop
6820 Fairfield Business Park Dr.
Fairfield, Ohio 45014
United States

Other Info (opening hours):

Customer Service Hours (EST):

Monday - Friday: 9:00AM-8:00PM

Saturday: 9:00AM-5:30PM

More contact details

OrnamentShop Customer Service Reviews

1.4 / 5
Bad
Guest-6309962
Crap customer service

Item arrived broken. Customer service not responding.

There is no phone number to reach a person. Item was poorly packaged

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Angello Lrd
No customer service

My order was delivered and one ornament had 2025 for a date on it and the red velvet bags to keep the ornaments in were not included. I have called a number on their website got a recorded message saying I have to contact customer service through email I have sent 5 emails two answers with hello Im Cathy how can I help and I answered 3 times no response.

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Raneisha Hwd
Customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

One of my ornaments didnt turn out as expected. I tried to get a hold of customer service and there was no phone number to call and talk to someone. I filled out what I was asked to but never given any options to fix the problem.

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Summary of OrnamentShop Customer Service Calls

67 TOTAL
CALLS
00:39 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OrnamentShop?

Shipping and Delivery Question:

  • “Did not receive the ornament I ordered”
  • “Missing order”
  • “Lost package”

Product/ Service Question:

  • “Damage”
  • “Received a broken ornament”
  • “Missing and broken ornaments”

Request for Information Question:

  • “Checking on my order”
  • “Order status”
  • “Can I add to my order”

Activation/ Cancellation Question:

  • “Software photo Cancel service”
  • “Need to cancel or add a name on my order”
  • “Why did the company cancel my order . I still want it.”

Return/ Replace Question:

  • “Return”
  • “One ornament odered is not done correctly”

Account Question:

  • “I placed an order which was paid for and do not see it on my account”

Website/ Application Question:

  • “Unable to open site”

Other Question:

  • “Something wrong with my order”
  • “Place irder”
  • “Hhhgg”

Compare OrnamentShop Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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